Frequently Asked Questions
How does the WiseTap work?
Transform every customer interaction into a glowing review with just a simple tap. WiseTap effortlessly connects your patrons directly to your Google Reviews page via their smartphones. Sharing feedback and ratings has never been quicker or easier. Elevate your customer engagement and skyrocket your review counts in moments. Boost your business’s online presence and reputation, one tap at a time. Make every tap count with WiseTap!
Do my customers need a Google account to leave a review?
Unlock the Secret: Leave Google Reviews Without a Gmail Account!
Contrary to popular belief, a Gmail isn't a must for Google Reviews. Just link any email to Google with a few easy steps, and voila—your customers can boost your business with their feedback. No Google account? No problem!
Discover how easy it is by clicking here.
Remember, with 93% of smartphone users already on Google via YouTube, Gmail, or Maps, you're just steps away from unlocking a treasure trove of positive reviews.
How do I set the card up?
Before dispatching your card, we'll link it to the business profile of your choice, ensuring it's ready for immediate use.
Is the card functional for businesses without a designated physical address?
Yes, the card works for service-based businesses without a physical address. It's designed to connect directly to your chosen business profile online, facilitating reviews and engagement from your customers wherever your services are offered. This flexibility ensures that regardless of having a physical location, your business can still harness the power of customer feedback and enhance its online presence.
How much is the shipping?
UK customers receive free shipping. For orders going abroad, shipping charges apply.
What is the delivery time for my order?
Your order will arrive the next working day if shipped with our standard free service. For orders placed by 12pm using the Royal Mail 24-hour Tracked courier service, it will be dispatched the same day.
Can I use WiseTap cards for more than one business?
Yes, you can! After you order, please email us at info@wisetap.co.uk.
Tell us how many cards you need for each business and their addresses.
IMPORTANT: Don’t forget to include each business's address.
Can I get more than 10 cards for my businesses?
Sure! Just email us at info@wisetap.co.uk with what you need, and we’ll help you out.
Can the cards be different for each business?
Yes! Your businesses are unique, and your cards can be too. After you order, email us how you’d like each card to look. We’ll make sure they perfectly match each business.
How can I keep track of my orders for different locations?
No worries! When we send your orders, we’ll give you tracking details for each one. This way, you can watch as they make their way to every business, making sure you don’t miss anything.
What if I need to change the link on the card?
If you need to update or change your link, please email us at info@wisetap.co.uk with the details, and we will assist you.
Do I need to program my WiseTap card?
No programming required! Your reviews card arrives pre-programmed to link directly to your Google Reviews page or Trustpilot page, so it's ready to use as soon as you receive it.
Can I use WiseTap Card with an iPhone or Android?
- For iPhone users: Position the card or tag against the top back of your device.
- For Android users: Unlock your phone and place the card or tag at the center back of the device.
- Navigate to Settings > Connections > NFC and Contactless Payments. From there, toggle the switch to turn NFC on. This feature may not be enabled by default on all devices.
Absolutely! Here’s how:
Additionally, for Android users interested in NFC capabilities:
My WiseTap card isn't working properly. What shall I do?
- Go to Settings > Connections, tap on NFC and Contactless Payments, and toggle the switch to turn NFC on.
If you’re experiencing issues with your card, please email us at info@wisetap.co.uk for support. It’s also important to ensure the NFC settings on your phone are enabled to recognize the card. This is a common step for Samsung and Android users. To enable NFC on Android:
This setup guide is designed to help you get the most out of your Reviews Card, ensuring a smooth and efficient experience.
Is WiseTap card waterproof?
The card is designed to be durable and water-resistant, making it suitable for everyday use. However, it's not fully waterproof, so it's best to avoid submerging it in water or exposing it to excessive moisture.
How quickly can I expect to see results?
The timeframe for seeing results can vary, but users often begin receiving new reviews within 48 hours of distributing their reviews card.
The key to this rapid response is the immediate engagement it fosters. According to industry research, businesses that ask for reviews at the point of service see a 70% higher response rate compared to those that wait. The reviews card simplifies this process, making it almost effortless for customers to leave feedback. This immediacy significantly increases the likelihood of customers leaving a review, with data suggesting that customers asked right after their experience are up to 80% more likely to provide feedback.
Dominate Searches!
W1SETAP propels your business to the top of Google results, ensuring maximum visibility.
Instant Redirect
Use NFC with WiseTap — one tap redirects to your review page.
Network Growth
W1SETAP connects you to new followers and customers with just a tap.
Assured Impact
With W1SETAP, increase your visibility confidently with our 30-day money-back guarantee.